FAQ
Good questions
How quickly can you get my Xero file sorted?
Most clean-ups are finished within two to three weeks, depending on how many periods need reconciling. A new set up is usually live within a week.
What does upfront pricing mean?
Before any work starts you get a written quote covering exactly what is included. Most clients choose a fixed monthly fee covering annual accounts, income tax returns, GST returns, IRD correspondence and unlimited quick questions by email. You never get an invoice you were not expecting.
Can you switch me from MYOB or spreadsheets to Xero?
Yes. We migrate your history, set up your chart of accounts and bank feeds, and train you on the parts you will actually use.
Do you only work with Auckland businesses?
We are based in Kingsland, Auckland and happy to meet in person, but everything we do runs through Xero and video calls, so we work with clients right across New Zealand.
I am behind on my tax returns. Is that a problem?
Not for us. We bring your filings up to date, talk to IRD about penalties where possible, and set up a payment arrangement if you need one. The sooner you get in touch the better the outcome.
Can you take over from my current accountant?
Yes. We handle the handover for you: we request your records from your previous accountant, link to your IRD account as your tax agent, and review your Xero file so nothing falls through the gaps.